Check the frequently asked questions before contacting us


▲ As a rule, printing takes 5-7 days. However, with larger orders, this time may be extended:

+ 1 business day for orders from 3-6 models / sets

+3 working days for orders from 7-10 models / sets

>> 10 sets – date set individually

However, printing will not take more than 10 business days. Also in the case of an increased number of orders, we will inform you if the printing date would be extended.

In the descriptions of offers, we use the following scales:

  • models in scales 28, 32 and 54 mm – scale proportional to the human figure (180 cm) in the indicated scale. An example of an ogre on a scale of 28 mm will be 40 mm high, and a human 28 mm.
  • Busts and models higher than 100mm. the actual size is given in the scale. This scale is given as an absolute height from the lowest to the highest point. For example, a 110mm bust will be 110mm from the end of the base to the tallest element of the model.

We make mSLA prints on Elegoo printers (Mars 2 PRO, Saturn and Jupiter). FDM prints are made with the use of a properly modified Ender 3 printer.

Yes, we print from files sent to us. Details of this service can be found here.

As part of the services, we also provide model rescaling services. If you want to enlarge the model, information about it can be found here.

We can also reduce the model at the purchase price, but this service carries the risk of increasing the fragility of the model and its damage during transport. If you want to reduce the model, let us know about it in the comment to the order.

After printing, models are initially cleared of their supports. However, it may happen that the model will additionally require the removal of micro supports. In the case of models consisting of several parts, it may also be required to polish the parts and fill any gaps with modeling mass (e.g. green staff).

After printing, models are hardened with special UV lamps, but in such a way that they are not too brittle.

Yes, the models include plastic base (square or round to choose from). We add base to the size of the model, if it is to be a specific type of stand, please let me know in the comments. Scenic base (even those indicated in the photos) are not included with the models unless otherwise indicated in the offer

If the model contains many options or variants to choose from, by default we only send the option from the first photo. If a different version is to be sent, please let us know in the comments.

Orders, returns and shipping

The models we print can be ordered via this website, by adding the model we are interested in to the basket, and then going through the purchasing process. You can also find our prints on our Etsy account.

We are an online store and due to tax restrictions related to cash registers, we do not allow personal collection of orders.

If you have any comments on the order you received, please let us know via the dedicated page.

We consider the complaint within 14 days from the date of its receipt. The response to the complaint is sent to the e-mail address provided by you. If we do not respond to your request within 14 days, it means that we consider the requests justified. The deadline may be extended if the data or information provided by you need to be supplemented, before the complaint is considered and the advertised item is delivered to us. However, we will ask you to supplement them within the time limit indicated above.

More information on complaints can be found in our regulations

Of course, if you are a consumer or run a sole proprietorship (in relation to the goods you bought without any connection with your business or profession), you can withdraw from the contract within 14 days from the date of receipt of the shipment without giving any reason. If you do so, we will refund all payments received from you.

More information on complaints You can find the right of return in our regulations and on the dedicated returns and complaints.